Terms & Conditions

Terms of Use:

These Terms and Conditions (“Terms”) govern your use of the TextShala websites and services. By accessing or using our website, placing an order, or creating an account, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our services.

Account Creation and Responsibilities:

1.1 Account Registration: In order to access certain features or place orders on our website, you may be required to create a user account. You must provide accurate and complete information during the registration process and keep your account information up to date.

1.2 Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. TextShala shall not be liable for any loss or damage arising from unauthorised access to your account. Please notify us immediately if you suspect any unauthorised use of your account.

Ordering and Payment:

2.1 Product Availability: All book orders are subject to availability. We strive to keep our inventory up to date, but in the event that a book you ordered is out of stock, we will notify you and provide alternatives or a refund.

2.2 Pricing and Payment: The prices of our books are listed on our website and are subject to change without notice. In case of price changes, the difference must be paid before the books can be sent out. In that case, if the customer requests it,  the order may also be cancelled. All payments must be made in the currency specified on our website. Payment methods accepted may include credit cards, debit cards, and other forms of electronic payment. You agree to provide accurate payment information and authorize TextShala or its third-party payment processors to charge the applicable amount.

2.3 Order Confirmation: Upon placing an order, you will receive an order confirmation email. A mail will be sent when the order is received. This email serves as an acknowledgment of your order but does not constitute acceptance or confirmation of the order. An email with the order confirmation will be delivered following confirmation in 48 hours. Please note that the processing time does not include weekends or public holidays. TextShala reserves the right to accept or reject an order in its sole discretion.

Shipping and Delivery:

3.1 Shipping: We will make reasonable efforts to ship the ordered books to the address provided during checkout within the estimated delivery timeframe, however, shipping may be delayed due to unforeseen events. During the checkout process, shipping charges and alternatives will be shown.

3.2 Delivery: Delivery times may vary depending on your location and other factors beyond our control. We are not responsible for any delays or damages incurred during shipping. Please refer to our Shipping Policy for more information.

Returns and Refunds:

4.1 Return Policy: We accept returns of books within a specified timeframe from the date of delivery, subject to certain conditions and restrictions outlined in our Return Policy. You are responsible for the return shipping costs unless the return is due to our error.

4.2 Refunds: Refunds will be processed in accordance with our Refund Policy. Depending on the payment method used, refunds may be issued to the original payment source or as store credit.

Intellectual Property:

5.1 Ownership: All intellectual property rights, including copyrights, trademarks, and logos, related to TextShala’s website and content, are the property of TextShala or its licensors. You are prohibited from using, reproducing, or modifying any of our intellectual property without our prior written consent.

Limitation of Liability:

6.1 Disclaimer: TextShala provides its services on an “as is” and “as available” basis. We make no warranties or representations, express or implied, regarding the accuracy, reliability, or completeness of our website, content, or services. We disclaim all warranties of any kind, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

6.2 Limitation of Liability: In no event shall TextShala be liable for any indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of our website or services, including but not limited to loss of profits, data, or business opportunities.

6.3 Textshala won’t be held accountable for the content of the book sold by TextShala.

Governing Law and Dispute Resolution:

7.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of Delhi Jurisdiction, without regard to its conflict of laws principles.

7.2 Dispute Resolution: Any disputes arising out of or relating to these Terms shall be resolved through binding arbitration conducted by a single arbitrator in accordance with the rules of ICA (Indian Council of Arbitration). Each party shall bear its own costs related to the arbitration.

Amendments and Severability:

8.1 Amendments: TextShala reserves the right to modify or update these Terms at any time. Any changes will be effective upon posting on our website. We encourage you to review these Terms periodically for any updates. Your continued use of our services after the posting of changes constitutes your acceptance of the revised Terms.

8.2 Severability: If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.